Absence Management

• Supervisors generally don’t like working with reduced personnel
• Employees often have to make up for the absence of their colleague with added time and/or effort
• Human Resources personnel often have to measure the impact of absenteeism and try and reduce that impact.

Here’s our solution

We offer a complete integrated service:

• The integration of a 1-800 number on which employees can call to report their absence 24 hours a day.
• Absence reports sent to management at the frequency you chose via e-mail or fax.
• All reports are also accessible online, and can be consulted at your discretion.
• An employees absence is reported instantly by fax, e-mail or text message.

• Every absence is documented.
• Our personnel is impartial.
• We ask your employees the questions of your choosing.
• All phone calls are recorded (practical if ever there’s a dispute with an employee).
• Your employees are sensitized to the fact that you take absenteeism seriously.

Testimonial

"We reached out to Telmatik for our absence line. Since taking absence calls starts with managing incoming phone calls, we needed an efficient way of managing both. This is where Telmatik comes in.

Telmatik was able to meet our needs by offering a quick procedure that does everything we need. The services Telmatik provides have a significant impact on Olymel. We noted an increase in calls for absences. We also have access to more information, which helped to improve the dynamic management of absenteeism."

Isabelle Morin, Directrice RH Olymel St-Simon